At Mauricio Wild, we are committed to delivering your purchases in a timely and efficient manner. Our shipping policy is designed to ensure that your orders reach you safely and as quickly as possible, regardless of your location. Below are the key details regarding our shipping process.
Order Processing
All orders placed on our website are processed within 1–2 business days after payment confirmation (for cash on delivery, this applies when the order is confirmed). Our team will review and prepare your order for shipment. Once the order has been dispatched, you will receive a confirmation email along with the tracking details, if applicable.
Shipping Methods
We offer standard shipping services for all our products. The delivery service is selected based on the most suitable method for your location and product type. For each order, we choose the best available shipping carrier to ensure that your products are delivered safely.
Shipping Costs
Shipping fees are calculated based on the weight and size of the items in your order, as well as the destination. The shipping cost will be shown during checkout before you confirm your purchase. We aim to provide competitive shipping rates to ensure you get the best value for your order.
Packaging
All products are carefully packed to ensure they reach you in excellent condition. We use durable and protective packaging materials to minimize the risk of damage during transit.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to follow the progress of your order online. If you encounter any issues or need assistance with tracking your order, please feel free to contact our customer service team.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during shipping, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a suitable replacement.
International Shipping
Mauricio Wild operates worldwide, so we offer international shipping to customers across the globe. Our goal is to provide quality service to all of our international customers, ensuring your products are delivered securely and efficiently.
Customer Support
If you have any questions or concerns about shipping, or if you need assistance with your order, please don’t hesitate to reach out to us. We are here to help and ensure your shopping experience is as smooth as possible.
Contact Us:
Email: [email protected].